Praise where its due..

Talk about general things related to the new VW Scirocco in here.
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BlackRoc
Posts: 85
Joined: Sat Feb 07, 2009 8:23 am
I drive a: GT 2.0 TSI
In: Deep Black
With a: Manual box
Options: Leather
Sat Nav
Winter Pack
Parking Sensors
Premium Mats (got them free..)
GT Steering wheel badge
Location: South Wales

Praise where its due..

Post by BlackRoc »

Just wanted to give some well earned praise to a particular dealer, especially as its very easy to have a bad opinion created quickly by a poor one. I have had a few Issues that have lingered for a while with my 'Roc (I picked the car up 31st November) and yes it has taken till now to resolve, however due to the fact that i have been working 200+ miles away its not been easy to get us both available (with a courtesy car etc..) at the same time. The dealer is Trust VW in Stourbridge, and had a brand new Mk6 Golf TSi DSG for me to scoot around in for 2 days. They fixed my Radio issue (two rear windows needed to replace the fillaments for the aerial) They have replaced both wiper arms and blades due to them smearing, (They already replaced the blades on a seperate visit) and replaced my fog light that was smashed recently for free. The car was valleted, washed and ready to go this morning. im sure they arent perfect, (who is..) however, its great to know that when things DO go wrong, that they will do everything they can do to to rectify a bad situation. Well done guys. :clap:
No Scirocco now - Just a black '57 Plate Black Jetta!
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wigit
Posts: 6560
Joined: Sat Jul 26, 2008 5:46 pm
Options: I used to own one
Location: Northamptonshire

Re: Praise where its due..

Post by wigit »

always good to hear positive feedback, pitty we don't here people talking of the positives more often
Golf 7R - Golf 7R - BMW M2
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Rising_SiD
Posts: 57
Joined: Tue Mar 24, 2009 2:44 pm
I drive a: 2.0 TDI 140
In: Rising Blue
With a: Manual box
Options: Metallic Paint, De-badged & No DRL's

Re: Praise where its due..

Post by Rising_SiD »

I will second this, I dropped mine in at Trust Stourbridge to check the VAGCOM for service intervals [was saying service due at 1000miles!] and they did it while I waited, 20 mins!

:clap:
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Bagwafu
Posts: 226
Joined: Thu Aug 21, 2008 11:10 pm
I drive a: GT 2.0 TSI
In: Deep Black
With a: DSG box
Options: Truffle, Panroof, Both Sensors, Cruise, Dynaudio, Lecky Seat, Mats, Pedals, Sills, Steering Wheel GT Insert and LifeShine. Parrot Bluetooth. GTI Fast.

Now with APS Remap and Milltek Cat Back Non Resonated
Location: Cornwall

Re: Praise where its due..

Post by Bagwafu »

BlackRoc wrote:my fog light that was smashed recently for free.
Glad you didnt have to pay to get your fog light smashed :D

I'll get my coat ..................
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BlackRoc
Posts: 85
Joined: Sat Feb 07, 2009 8:23 am
I drive a: GT 2.0 TSI
In: Deep Black
With a: Manual box
Options: Leather
Sat Nav
Winter Pack
Parking Sensors
Premium Mats (got them free..)
GT Steering wheel badge
Location: South Wales

Re: Praise where its due..

Post by BlackRoc »

Nope but I could do yours for free ha ha! :p
No Scirocco now - Just a black '57 Plate Black Jetta!
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User avatar
Bagwafu
Posts: 226
Joined: Thu Aug 21, 2008 11:10 pm
I drive a: GT 2.0 TSI
In: Deep Black
With a: DSG box
Options: Truffle, Panroof, Both Sensors, Cruise, Dynaudio, Lecky Seat, Mats, Pedals, Sills, Steering Wheel GT Insert and LifeShine. Parrot Bluetooth. GTI Fast.

Now with APS Remap and Milltek Cat Back Non Resonated
Location: Cornwall

Re: Praise where its due..

Post by Bagwafu »

BlackRoc wrote:Nope but I could do yours for free ha ha! :p
The amount of stone chips on the Cornish roads at the moment will probably save you the effort !!
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shaunipoos
Posts: 39
Joined: Thu Nov 27, 2008 4:00 pm
I drive a: GT 2.0 TSI
In: Shadow Blue
With a: DSG box
Options: vienna leather, folding mirrors, RCD510, parking sensors, flat tyre detectors, mats, and hopefully sills (fingers crossed)!!
Location: dudley west mids

Re: Praise where its due..

Post by shaunipoos »

i also had my car from stourbridge as it up the road from me and have gotta say they where fasb :yes: :yes:
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