Viper Green GT 2.0 TDi 170 6 Speed DSG

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ChrisL
Posts: 84
Joined: Mon Aug 02, 2010 11:10 am
I drive a: R-Line
In: Viper Green
With a: DSG box
Options: Bi-Xenons, Badge deletion, Parking sensors, Mobile phone prep, 19" Lugano, RNS510, Pan Sunroof, Cruise control, Elec mirros, Vienna Black Leather, electric seat controls, Sound Package. August 2013
Location: Mid-Wales

Viper Green GT 2.0 TDi 170 6 Speed DSG

Post by ChrisL »

Two days after pickup from the dealer with 15 miles on the clock. A delight in so many ways.
Rocco1.JPG

What a pity when my finisher Lee of bespokecarcare.com found a small indentation on the roof with two holes in the top coat (see photo). Dealer was informed and the car was returned for inspection. Sadly it was the dealer’s view that was not of their doing even though the balance of probabilities would suggest it was caused during transport. Nothing in my 15 mile trip would suggest an impact occurred. As the photo shows, the marks could easily be missed upon inspection but not when carefully polished perhaps. It seems my mistake was not arranging my finisher to work at the dealer prior to pick-up. A pity to have a new VW car damaged so early in ownership. The dealer is suggesting just use touch-up paint stick.

Damage on Rocco roof 2.jpg
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Last edited by ChrisL on Thu Dec 02, 2010 8:53 am, edited 1 time in total.
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Ryy
Posts: 1098
Joined: Tue Nov 23, 2010 11:21 pm
I drive a: GT 2.0 TSI
In: Viper Green
With a: Manual box
Options: Sat Nav, Heated Leather Seats, Dynaudio, Kit with 19" alloys, 30mm Front / 20mm Rear Lowering Springs, Folding Mirrors, Interior Mats, REVO Stage 1, Carbon wrapped bits and bobs.
Location: England

Re: Viper Green GT 2.0 TDi 170 6 Speed DSG

Post by Ryy »

Possibly what mine would of looked like @ stock. Very nice. Still love the green. It seems marmite with everyone I speak with face to face.

Sorry to hear about that mark. I'd be gutted, but I'm sure you could persist more if needed. I'm not sure what it may come to etc. But you should try to push more. Simply saying it doesn't look good on them and you're a moving advert for their dealership etc is a very true statement and could cost them customers. Their fault or not, people are finicky by nature and that would be a black mark against them in many books. Their fault or not. Fact is, you haven't caused it and they as a service (specially for what you're paying) aren't exactly helping or cushioning the blow!

BTW. Big thing here. You have DVD nav?

What disc did they give you???? Please say V7!!!!!!!!
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trix
Posts: 5979
Joined: Thu Jun 18, 2009 11:43 am
Options: Gone but never forgotten; Sumatra, Cruise, Parking Sensors, Flat Tyre Indicator, boot liner, hatchbag, premium sills, SciroccoCentral stickers & hedgehog!
Ordered 23rd June 09
Build week 41
Handover 17th Oct 09
Off to his new home July 2016 after nearly 7 years & 88800 miles.

Missing RW1
Location: Norfolk

Re: Viper Green GT 2.0 TDi 170 6 Speed DSG

Post by trix »

Chris it looks gorgeous, the snow reflecting gives it a totally different tone :yes: your finisher clearly did a top job & at least the mark has been picked up and you can deal with it early.

S
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skippy
Moderator
Posts: 1593
Joined: Sun Jan 11, 2009 10:42 pm
I drive a: GT 2.0 TSI
In: Candy White
With a: Manual box
Options: Sat Nav, Leather, electric fold in mirrors, Dynaudio upgrade.

Now sold, but what a fantastic car!
Location: Bournemouth

Viper on transporter - Leamington Spa

Post by skippy »

Great pics Chris! Car looking fantastic. Pity about the issue with the paint chips on the roof, at least I suppose it is in an inconspicuous area, even so, I am sure it can be fixed very easily. Yes - I wonder whether that was your car I saw on the transporter, I was going to take a pic at the time but the traffic started moving again!
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Gilez
Posts: 341
Joined: Sat Oct 03, 2009 7:06 am
I drive a: GT 2.0 TDI 170/184
In: Rising Blue
With a: Manual box
Options: Folding mirrors, luxury mats, Black leather interior, DAB RCD510 Radio, Sill Protectors

LED side, interior, number plate, puddle and footwell lights.

DRL coded off, so side lights only. Beep for alarm set/unset coded on.

Build Week 5 2010
10.02.10 - on the boat to the UK
20.02.10 - Took delivery
Location: Midlands

Re: Viper Green GT 2.0 TDi 170 6 Speed DSG

Post by Gilez »

From the experience I had with my front arches, as the dealer has accepted the car from WW following their PDI check, it now becomes their problem, so they are reluctant to do anything as any costs are out of their pocket.

Give VW customer services a call, thats what i did, and managed to get the defect repaired at a VW bodyshop even though my dealer wasnt willing to do anything and tried to fob me off. WV UK also gave my dealer a good roasting too :) :yes:

Loving the Viper Green by the way - i nearly went for it too.
I can rely on my car, it's my Roc!!!
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ChrisL
Posts: 84
Joined: Mon Aug 02, 2010 11:10 am
I drive a: R-Line
In: Viper Green
With a: DSG box
Options: Bi-Xenons, Badge deletion, Parking sensors, Mobile phone prep, 19" Lugano, RNS510, Pan Sunroof, Cruise control, Elec mirros, Vienna Black Leather, electric seat controls, Sound Package. August 2013
Location: Mid-Wales

Re: Viper Green GT 2.0 TDi 170 6 Speed DSG

Post by ChrisL »

Ryy wrote: You have DVD nav?

What disc did they give you???? Please say V7!!!!!!!!
I have a RNS 510 and it plays DVDs with the V6 Sat Nav CD loaded. Dealer mentioned something about a new version due soon.
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ChrisL
Posts: 84
Joined: Mon Aug 02, 2010 11:10 am
I drive a: R-Line
In: Viper Green
With a: DSG box
Options: Bi-Xenons, Badge deletion, Parking sensors, Mobile phone prep, 19" Lugano, RNS510, Pan Sunroof, Cruise control, Elec mirros, Vienna Black Leather, electric seat controls, Sound Package. August 2013
Location: Mid-Wales

Re: Viper Green GT 2.0 TDi 170 6 Speed DSG

Post by ChrisL »

Pleased to announce my dealer has repaired said mark on roof.
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mordred1973
Posts: 233
Joined: Tue Nov 03, 2009 11:53 pm
I drive a: GT 2.0 TSI
In: Salsa Red
With a: Manual box
Options: 2nd Jan 10 redroc arrived:GT 2.0TSI, Salsa Red, Xenon's, Winter Pack, Pano Roof, Parking Sensors, Folding Mirrors, Flat Tyre Indicator, Leather, Electric Seat, RNS510 Fiscon bluetooth, beep on locking, revo stage 1 and sill protectors
Location: North Northants

Re: Viper Green GT 2.0 TDi 170 6 Speed DSG

Post by mordred1973 »

hey Chris.....what a stunning pic :-)

Chris
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infinidim
Posts: 143
Joined: Sun May 17, 2009 11:40 am
I drive a: GT 2.0 TDI 170/184
In: Viper Green
With a: DSG box
Options: with most option but not the navigation system.......
Location: Wallington, Fareham, UK

Re: Viper Green GT 2.0 TDi 170 6 Speed DSG

Post by infinidim »

They really look good in Viper Green.....
Infinidim 8)
Megadodo Publications
Ursa Minor Beta

" You'll never loose a Viper Green Scirocco ! "
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raffoul232
Posts: 557
Joined: Sun Mar 01, 2009 7:03 pm
I drive a: GT 2.0 TSI
In: Candy White
With a: DSG box
Options: -Adaptive chassis control
-Bluetooth interface+voice control
-Multi-function steering wheel with control for gear shift
-Panorama tilting sunroof
-Park distance control
-Sports package
-Tire pressure
-Smoking package

Re: Viper Green GT 2.0 TDi 170 6 Speed DSG

Post by raffoul232 »

nice congrats Chris :yes:
ALL MODS ON HOLD
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Ryy
Posts: 1098
Joined: Tue Nov 23, 2010 11:21 pm
I drive a: GT 2.0 TSI
In: Viper Green
With a: Manual box
Options: Sat Nav, Heated Leather Seats, Dynaudio, Kit with 19" alloys, 30mm Front / 20mm Rear Lowering Springs, Folding Mirrors, Interior Mats, REVO Stage 1, Carbon wrapped bits and bobs.
Location: England

Re: Viper Green GT 2.0 TDi 170 6 Speed DSG

Post by Ryy »

ChrisL wrote:Pleased to announce my dealer has repaired said mark on roof.
Well done. Hope you didn't have to bargain / pester too hard!
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