Hi,
Is it true that after a certain length of wait time VW will provide you with a courtesy car?
If this is the case does anyone know what it is?
Courtesy Car
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marriedblonde
- Posts: 271
- Joined: Tue Aug 25, 2009 10:33 am
- I drive a: GT 2.0 TSI
- In: Deep Black
- With a: Manual box
- Location: Sunny South Coast - UK
Re: Courtesy Car
DO you mean after ordering a new car? If yes then the answer is no. Thats why they only give approx delivery dates.
J.
J.
Married and Blond, yes. Still a guy with a poor taste in user names.
Black GT 2.0Tsi, H&R's, bluefin stage 2 remap, Miltek non-res, evoms intake, AP 4 pot's, forge quickshift, R tail lights, Flux 100w bulbs.
Black GT 2.0Tsi, H&R's, bluefin stage 2 remap, Miltek non-res, evoms intake, AP 4 pot's, forge quickshift, R tail lights, Flux 100w bulbs.
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stevieboy
- Posts: 129
- Joined: Wed Jul 01, 2009 8:20 pm
- I drive a: GT 2.0 TDI 170/184
- In: Candy White
- With a: DSG box
Re: Courtesy Car
MB is correct - VW are under no obligation to supply you a courtesey car.
However, you can try and 'negotiate' one.
I had one for about six weeks, all I had to do was insure it. It's all down to the relationship you have with the dealer.
I told my dealer right from the word go that my existing car had to be returned on a given date. The date I ordered my 'Roc was weeks before that so there should have been no problem. However I got caught up in the Diesel/DSG shortage last autumn so the delivery date was put back & back & back! Because of this delay my dealer agreed to provide me with a car as a gesture of goodwill.
However, you can try and 'negotiate' one.
I had one for about six weeks, all I had to do was insure it. It's all down to the relationship you have with the dealer.
I told my dealer right from the word go that my existing car had to be returned on a given date. The date I ordered my 'Roc was weeks before that so there should have been no problem. However I got caught up in the Diesel/DSG shortage last autumn so the delivery date was put back & back & back! Because of this delay my dealer agreed to provide me with a car as a gesture of goodwill.
.... I smile because I have no idea of what's going on ....
Re: Courtesy Car
I was advised by VWCS that if you have to wait longer than 20 weeks, then they will supply you with a courtesy car. Not sure if this applies to all cars/orders.