How long before I get an order number

RisingblueYorkie · Post by **RisingblueYorkie** » Tue Sep 15, 2015 11:42 am

Hello! I'm new to this board so i'll apologise in advance if I'm posting this in the wrong place! I ordered my new (and first) Scirocco from the dealer on Saturday- any idea how long is it likely to be before they ring with an order number so I can track progress? I'm like a child the night before xmas!

Dazarooni · Post by **Dazarooni** » Tue Sep 15, 2015 7:13 pm

I got mine the day after the order went in. Did they email you any paperwork after you placed the order?

bitmadmax · Post by **bitmadmax** » Tue Sep 15, 2015 7:42 pm

Took about a week to get mine. I read somewhere that if the dealer doesn't have any allocation they can't place the order and therefore you won't get an order number. Don't know how true that is though and hope you're not waiting too long.

RisingblueYorkie · Post by **RisingblueYorkie** » Wed Sep 16, 2015 12:22 pm

Dazarooni wrote:I got mine the day after the order went in. Did they email you any paperwork after you placed the order?

No, they have't emailed me anything and to be honest I seriously question the competence of the sales guy!!

Dazarooni · Post by **Dazarooni** » Wed Sep 16, 2015 3:06 pm

Give the guy a call and ask him for the order number so you can keep track of your order and see what he says

RisingblueYorkie · Post by **RisingblueYorkie** » Wed Sep 16, 2015 5:51 pm

So I gave them a call and they gave me an order number but it doesn't work when I enter it into the track your order function. They say this is because it's takes a couple of doors to show up on VWs system, no idea if this is right or not......

Dazarooni · Post by **Dazarooni** » Wed Sep 16, 2015 6:13 pm

Now and again the tracking number won't work when you enter it and normally resolves fairly quickly. However, I think you should be at stage 1 - processing your order when you've just put an order in. That's if your order has indeed been placed by the salesman...

RisingblueYorkie · Post by **RisingblueYorkie** » Wed Sep 16, 2015 6:45 pm

In that case, I'll give it a day or two and then give them a ring if it isn't resolved. Thanks for your help!

Dazarooni · Post by **Dazarooni** » Wed Sep 16, 2015 7:08 pm

No problem - keep us updated.

RisingblueYorkie · Post by **RisingblueYorkie** » Thu Sep 17, 2015 11:21 am

The order number now works- good times. Now hurry up VW

Dazarooni · Post by **Dazarooni** » Thu Sep 17, 2015 11:37 am

I'm glad all is well. Now the patience really gets tested.

RisingblueYorkie · Post by **RisingblueYorkie** » Wed Sep 23, 2015 12:26 pm

You weren't kidding, how long does it take to process my order! Get on with it already!

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How long before I get an order number

How long before I get an order number

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