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window problem after flat battry

Posted: Sun Jul 03, 2016 12:49 pm
by scirocco_hr
Hi all,

I'm new to the forum here. I've come across an issue that I've tried searching on but cant seem to find a similar situation.

I've got a 2011 model 1.4tsi scirocco. This morning the battery went flat, as I opened the drivers door to exit the car, it didn't drop its usual 10mm or so. Instead the door opened with the window in the fully up position.

I've now replaced the battery with a new one, but the window is still fully up and I can't close the door as it hits the rubber seal. Window controls for the drivers door do nothing at all. Same goes for holding the door unlock button on the remote (though the passenger window is working perfectly fine).

Any possible solutions? The window reset shown here in a few threads doesn't work either, as the window isn't moving up or down at all.

Re: window problem after flat battry

Posted: Sun Jul 03, 2016 3:35 pm
by Cuprabob
The only thing I can suggest is disconnect the battery again in the hope that it resets.

Re: window problem after flat battry

Posted: Sun Jul 03, 2016 5:16 pm
by scirocco_hr
Thanks for the reply, unfortunately that didn't work, but I did find a solution in the end.

Disconnect the battery, then with some pliers i turned the door latch to the closed position until I heard a small click. Then reconnect the battery, and pull slightly on the outer door handle and the window drops down that 10mm or so, allowing you to once again close the door as it should be closed. Then the standard procedure follows to reset the window top/bottom position.

Hope this helps someone in the future if they encounter the same issue.

Re: window problem after flat battry

Posted: Sun Jul 03, 2016 7:17 pm
by Cuprabob
Glad you got it sorted

Re: window problem after flat battry

Posted: Wed Mar 04, 2020 9:12 pm
by grifftony
Hi scirocco_hr,
you posted this years ago, but I wouldn't have got my door shut without it! I had exactly the same problem. Many thanks for taking the time.

Re: window problem after flat battry

Posted: Mon Feb 15, 2021 4:09 pm
by paulwheadon
Another thanks. Same problem and issue sorted with your fix. :yes:

Re: window problem after flat battry

Posted: Sat Mar 06, 2021 2:23 pm
by milosibb2000
@scirocco_hr you beautiful man!

Re: window problem after flat battry

Posted: Tue Sep 24, 2024 6:35 pm
by Jamie68p
Hi all wondering if you can share what @scirocco_hr did. What is meant by “ then with some pliers i turned the door latch to the closed position until I heard a small click”

Does this require to remove the door card?

Any help would be appreciated many thanks

Re: window problem after flat battry

Posted: Thu Apr 24, 2025 6:07 am
by Dezza
I have the same issue. I'm not clear of the door latch instructions.