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Picked up car yesterday, noticed wheel lacquer prob

Posted: Sun Feb 12, 2012 4:58 am
by megastream
After 2 weeks of waiting for my plate transfer finally got to pick up my car yesterday :clap: really happy so far after nearly 5 years in an S2000 nice to have some luxuries.

I noticed when I got it back yesterday afternoon that one of the alloys has really bad flacking lacquer in several places, pealed off completely exposing the paint underneath. The wheels are otherwise in 100% perfect condition (no kurbing)

They are the standard 18" Interlagos alloys, I took the car back to the dealer within the hour to report it (salesman was busy), I got it from a main dealer so hoping I won't have any issues here.

Has anyone heard of this problem before, I'm worried if they do change or repair 1 alloy it's not going to be a perfect match for the other 3.

The car is 19 months old with 12k miles, anyone have thoughts on chances of a warranty claim for all alloys going through?

TIA

Re: Picked up car yesterday, noticed wheel lacquer prob

Posted: Sun Feb 12, 2012 11:20 am
by megastream
http://www.sciroccocentral.co.uk/forum/ ... f=2&t=7655

Just found this thread on a Google search - hopeful I can get this sorted under a warranty claim now :yes:

Re: Picked up car yesterday, noticed wheel lacquer prob

Posted: Sun Feb 12, 2012 1:07 pm
by r.gbrown
I had similar problem with my last car, an Eos, where all 4 wheels were showing faults. They were badly marked under the lacquer and my dealer Arnold Clark replaced all 4 under VW warranty which was just about to expire (within a month). Good timing really as sold it few months later and bought my new Roc which I love.

Check all your wheels and make sure they're ok.

Re: Picked up car yesterday, noticed wheel lacquer prob

Posted: Mon Feb 13, 2012 8:24 am
by maisbitt
Had this on a MK5 Golf GT TDI with "Hockenheim" wheels, 1 year into ownership, also the foil VW logo on the hub covers was the same. No damage at all to wheels, no kerbing etc, and at the time, these wheels were bare alloy under the lacquer (not painted silver as they are now), and really showed up cosmetic corrosion (whitening, like bird poo). 1st dealer (Benfield) fobbed me off - saying that moisture entry for corrosion must be stone chipping of the lacquer. I showed him around his used car lot and every car with Hockenheims over 1 year old had at least 1 corrosed wheel. I told him it was too widespread to just be me, but he wouldn't budge as he didn't think VW would reimburse the dealership if they were replaced. I then took it to Pulman in Sunderland who said they'd replaced loads and sorted everything.

If you get fobbed off by a dealer and the wheels haven't been kerbed, take it to another.

Re: Picked up car yesterday, noticed wheel lacquer prob

Posted: Tue Feb 14, 2012 7:07 pm
by megastream
Took car in yesterday, the dealer called back today to say they are replacing under warranty, happy with that.!