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Bluetooth gone missing!

Posted: Mon Dec 19, 2011 7:15 pm
by Rob
Got in the car after work today and pressed the phone button to go to the speed dials and the radio just muted! Thought it was strange so pulled over and checked phone had bluetooth on, which it was. Pressed the set up button to see if the phone had unpaired itself and to re-pair the phone and the telephone menu is now missing! Got in too late to ring dealers so does anyone know if I can sort it myself or will I have to take it back to dealers?

Re: Bluetooth gone missing!

Posted: Mon Dec 19, 2011 7:26 pm
by Shaun
Reboot the haedunit ?, what headunit do you have

Re: Bluetooth gone missing!

Posted: Mon Dec 19, 2011 7:28 pm
by Rob
RCD510, how do you reboot?

Re: Bluetooth gone missing!

Posted: Mon Dec 19, 2011 8:01 pm
by Shaun
i dont think you can reboot the RCD, you can set to factory setting in the menu on it though, worth a try

Re: Bluetooth gone missing!

Posted: Mon Dec 19, 2011 8:19 pm
by Rob
Tried that, Looks like Im without bluetooth for a couple of days! Cheers anyway Shaun!

Re: Bluetooth gone missing!

Posted: Mon Dec 19, 2011 8:26 pm
by Shaun
Have you tried disconnecting the unit under your seat and plugging it back in, you can also do the same on the back of the RCD

Re: Bluetooth gone missing!

Posted: Mon Dec 19, 2011 8:43 pm
by trix
not the first occurance of the phone menu going missing rob http://www.sciroccocentral.co.uk/forum/ ... =20#p74864" onclick="window.open(this.href);return false; take to the dealers & get it coded back in

S

Re: Bluetooth gone missing!

Posted: Mon Dec 19, 2011 8:52 pm
by Rob
Unplugged the unit under the seat and replugged it in and all works! Cheers Shaun!! :clap:

Re: Bluetooth gone missing!

Posted: Tue Dec 20, 2011 5:50 pm
by Shaun
rob-p wrote:Unplugged the unit under the seat and replugged it in and all works! Cheers Shaun!! :clap:
:D :D :D :yes:

Re: Bluetooth gone missing!

Posted: Tue Jan 03, 2012 10:05 pm
by etotheip
Just done this on mine - why does it do this? Weird :(

Re: Bluetooth gone missing!

Posted: Tue Jan 03, 2012 10:29 pm
by RW1
There are faulty production fit Bluetooth ECU's for MY2011 and MY2012 upto build week 41, 2011. Fix is a replacement ECU.

C.

Re: Bluetooth gone missing!

Posted: Wed Jan 04, 2012 5:46 pm
by etotheip
Interesting, ta

E.

Re: Bluetooth gone missing!

Posted: Wed Jan 04, 2012 6:00 pm
by RW1
On the part label, bottom left just above "Made in Germany", if its a problem box it will have a week/year date shown as & prior to "36/11". Date "36/11" onwards is where the improved box was introduced. Unfortunately post "36/11" are not totally free of problems either.

C.

Re: Bluetooth gone missing!

Posted: Wed Jan 04, 2012 6:00 pm
by Rob
RW1 wrote:There are faulty production fit Bluetooth ECU's for MY2011 and MY2012 upto build week 41, 2011. Fix is a replacement ECU.

C.
Cheers for that, Is there a recall for them that you know of?

Re: Bluetooth gone missing!

Posted: Wed Jan 04, 2012 6:17 pm
by RW1
No recall. Just a bulletin TPI 2027682-03 - 06.12.11. No warranty instructions :? .

Bottom line is if its a dealer/factory fit, you take it in. Dealer will still have to verify with reports needed by VW (UK) before replacement is authorised for build week 41/2011 onwards (Part unit build 36/11 onwards as in my last post).

C.