Bluetooth Issue

Technical discussion such as Bluetooth, Sat-Nav, iPods, tyres, brakes, all that kind of stuff.
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C00PS
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Bluetooth Issue

Post by C00PS »

Recently when i make a call or answer a call the person on the other end can't hear me but i can hear them.

This issue started a few months ago but before that everything was ok.

I can play music through my phone no problem.

My phone is a Samsung S6 Edge.

Can anybody shed any light on this issue? Could it be the mic? Or a phone update that has stopped it working?

Thoughts please?

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OryxSciroccoR
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Re: Bluetooth Issue

Post by OryxSciroccoR »

Would think it's highly unlikely to be a mic probably with the car unless you've had work done in that area of the car.

More than likely an issue with the phone as I am sure I heard that the S6 had random Bluetooth issues. I am on iPhone myself but only thing I could suggest is delete the Bluetooth connections completely and pair phone to car again. Other thing would be to clear the cache in the Bluetooth application on the phone found via one of the menus on the phone if you haven't tried either already.
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C00PS
Posts: 232
Joined: Sun Jul 06, 2014 7:14 pm
I drive a: GT 2.0 TDI 140/150
In: Deep Black
With a: Manual box
Options: Red LED foot well lights.
Red LED reading lights.
LED number plate lights.
Yeti tail pipes.
Metal pedals.
GT engraved foot rest pedal.
GT steering wheel Emblem.
Location: Derby

Re: Bluetooth Issue

Post by C00PS »

OryxSciroccoR wrote:Would think it's highly unlikely to be a mic probably with the car unless you've had work done in that area of the car.

More than likely an issue with the phone as I am sure I heard that the S6 had random Bluetooth issues. I am on iPhone myself but only thing I could suggest is delete the Bluetooth connections completely and pair phone to car again. Other thing would be to clear the cache in the Bluetooth application on the phone found via one of the menus on the phone if you haven't tried either already.
Come to think of it, I was in the works van on Friday and all of a sudden my phone disconnected from the vans bluetooth and wouldn't reconnect.

Might search Google a bit more deeper and see what I can find. Might even contact Samsung.

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OryxSciroccoR
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Re: Bluetooth Issue

Post by OryxSciroccoR »

Yeah must be the phone playing up in that case then.

Definitely recommend clearing the Bluetooth application cache on the phone as that should clear up any glitches should be something like go to Settings then Application Manager then swipe the screen left or right for All Applications then Bluetooth then Clear Cache then Clear Data. Reboot phone and that should be you.
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C00PS
Posts: 232
Joined: Sun Jul 06, 2014 7:14 pm
I drive a: GT 2.0 TDI 140/150
In: Deep Black
With a: Manual box
Options: Red LED foot well lights.
Red LED reading lights.
LED number plate lights.
Yeti tail pipes.
Metal pedals.
GT engraved foot rest pedal.
GT steering wheel Emblem.
Location: Derby

Re: Bluetooth Issue

Post by C00PS »

OryxSciroccoR wrote:Yeah must be the phone playing up in that case then.

Definitely recommend clearing the Bluetooth application cache on the phone as that should clear up any glitches should be something like go to Settings then Application Manager then swipe the screen left or right for All Applications then Bluetooth then Clear Cache then Clear Data. Reboot phone and that should be you.
So i cleared the cache and data and still no luck. Haven't got a clue what to try next. No way am I taking it to the stealers to tell me they don't know either.

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User avatar
C00PS
Posts: 232
Joined: Sun Jul 06, 2014 7:14 pm
I drive a: GT 2.0 TDI 140/150
In: Deep Black
With a: Manual box
Options: Red LED foot well lights.
Red LED reading lights.
LED number plate lights.
Yeti tail pipes.
Metal pedals.
GT engraved foot rest pedal.
GT steering wheel Emblem.
Location: Derby

Re: Bluetooth Issue

Post by C00PS »

So just tried my mates iPhone and STILL the same issue!!! He can hear me talking but I can't hear him replying. I am now baffled!!!!

Any help would be appreciated please.

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OryxSciroccoR
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Re: Bluetooth Issue

Post by OryxSciroccoR »

C00PS wrote:So just tried my mates iPhone and STILL the same issue!!! He can hear me talking but I can't hear him replying. I am now baffled!!!!

Any help would be appreciated please.

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Must be something related to the car now if it's the same on 2 separate phones.
Is it a factory fitted Bluetooth module and radio in the car?
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Cuprabob
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Re: Bluetooth Issue

Post by Cuprabob »

Check there isn't a "mute" option somewhere that's become active as a default.
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User avatar
C00PS
Posts: 232
Joined: Sun Jul 06, 2014 7:14 pm
I drive a: GT 2.0 TDI 140/150
In: Deep Black
With a: Manual box
Options: Red LED foot well lights.
Red LED reading lights.
LED number plate lights.
Yeti tail pipes.
Metal pedals.
GT engraved foot rest pedal.
GT steering wheel Emblem.
Location: Derby

Re: Bluetooth Issue

Post by C00PS »

OryxSciroccoR wrote:
C00PS wrote:So just tried my mates iPhone and STILL the same issue!!! He can hear me talking but I can't hear him replying. I am now baffled!!!!

Any help would be appreciated please.

Sent from my SM-G925F using Tapatalk
Must be something related to the car now if it's the same on 2 separate phones.
Is it a factory fitted Bluetooth module and radio in the car?
Yes factory fitted RNS510.

Might try unplugging it and plugging it back in?

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User avatar
C00PS
Posts: 232
Joined: Sun Jul 06, 2014 7:14 pm
I drive a: GT 2.0 TDI 140/150
In: Deep Black
With a: Manual box
Options: Red LED foot well lights.
Red LED reading lights.
LED number plate lights.
Yeti tail pipes.
Metal pedals.
GT engraved foot rest pedal.
GT steering wheel Emblem.
Location: Derby

Re: Bluetooth Issue

Post by C00PS »

So tried unplugging it and plugging it back in and still the same issue.

Out of interest, when the module under my seat was unplugged, the phone still worked through my car. Is this correct? What does the module actually do?

HELP PLEASE!!!!!!!!

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User avatar
C00PS
Posts: 232
Joined: Sun Jul 06, 2014 7:14 pm
I drive a: GT 2.0 TDI 140/150
In: Deep Black
With a: Manual box
Options: Red LED foot well lights.
Red LED reading lights.
LED number plate lights.
Yeti tail pipes.
Metal pedals.
GT engraved foot rest pedal.
GT steering wheel Emblem.
Location: Derby

Re: Bluetooth Issue

Post by C00PS »

**UPDATE**

So my Android phone installed the latest software the other day (Marshmellow) and it seems everything is now working ok!!!

If anyone was having the same issue then i suggest you update your phone.

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