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Autoperfection Delays [Suggest You Avoid Them]
Posted: Thu May 26, 2011 1:57 pm
by caprinolaw
Has anybody else experienced excessive delays with Autoperfection recently?
I placed an order with them nearly 2 months ago and still havent had it delivered.
Having spoken to them twice with 2 emails promising to sort it out I have had nothing. I have now asked for a full refund and intend to take my business elsewhere.
Can anyone recommend a decent (FAST) supplier of cleaning materials?
Re: Autoperfection Delays
Posted: Thu May 26, 2011 3:03 pm
by Ian_Mac
There's been quite a few issues mentioned on various forums.
Re: Autoperfection Delays
Posted: Thu May 26, 2011 3:09 pm
by a4gee
I like Polished Bliss. Free postage and prices are ok to, when others state its money off etc when its what you pay for anywhere else.
I used mainly though to buy Werkstat .
Re: Autoperfection Delays
Posted: Thu May 26, 2011 8:32 pm
by quality reflects
CYC (Clean Your Car) will not let you down.
Re: Autoperfection Delays
Posted: Fri May 27, 2011 12:10 am
by skyblues11
just google a product and you will find many companies. I have used juicydetail, i4detail, waxamomo, polishbliss, elite, monza car care. all seems to deliver at normal time i.e. standard days via royal mail.
Re: Autoperfection Delays
Posted: Fri May 27, 2011 6:42 am
by VW TT
I have used juicydetailing recently, after problems with Autoperfection.
Juicydetailing have been excellent. Good products, fast delivery, and great customer service.
Re: Autoperfection Delays
Posted: Fri May 27, 2011 8:44 am
by trix
another vote for Clean Your Car here, or how about trying Keith at
Washshop?
Re: Autoperfection Delays
Posted: Sat May 28, 2011 10:15 am
by ScottyUK
I'd add my vote to CYC and Polished Bliss

Re: Autoperfection Delays
Posted: Sat May 28, 2011 3:52 pm
by Ian_Mac
I've always found Polished Bliss and Alex @ Elite Car Care very helpful. Next purchase will be some Fk1000 for dads Merc though not sure who retails that at the moment.
Re: Autoperfection Delays
Posted: Mon May 30, 2011 7:16 am
by Chungster
Another vote for Polished Bliss here too

Re: Autoperfection Delays
Posted: Mon May 30, 2011 8:50 am
by Jane
Polished Bliss for me too, excellent service.

Re: Autoperfection Delays
Posted: Tue May 31, 2011 8:33 am
by caprinolaw
Cheers for all of the suggestions.
I have now had enough of them not responding to me or offering a refund and have started going through the official channels to get my money back (I luckily paid by credit card).
Avoid Autoperfection!!
Re: Autoperfection Delays [Suggest You Avoid Them]
Posted: Tue May 31, 2011 9:24 am
by discowill
Yes avoid, super long waiting times + no communication.
Re: Autoperfection Delays [Suggest You Avoid Them]
Posted: Thu Jul 14, 2011 3:30 pm
by Grampa
I was just coming on here to find out if there was any news on Autoperfection.
Their service used to be great (typically 2-3 days to deliver) and such a friendly couple - but last time I tried to place an order, my credit card details wouldn't go through so I used their phone back option and never heard anything and I can't contact them - the phone is permanently on answerphone - so presumably they have run into problems or perhaps gone bust? Any news from anyone in the know? Why did they cease to become sponsors on this forum?
Re: Autoperfection Delays [Suggest You Avoid Them]
Posted: Thu Jul 14, 2011 4:01 pm
by discowill
They stopped being good at the end of 2010.
Lots of delays, no responses to emails or answer phone messages.
It was rumoured that family issues were the problem with the company, however they never responded to anyone on the forum, if they had we would have understood!
Eventually when I managed to get an email answered they replied saying they had NO history of my complaints/problems, strange as I had sent 7 emails + left about 5 messages on the phone.
The forum mods decided to take away the sponsorship, to avoid further frustration.