Scirocco Central

Hi guys,

Doing a project on Halfords at the mo. Would you all mind giving me your feedback on their strengths and weaknesses please.

Thanks

the generalization for Halfords is 'useless' staff..


but its down to personal experience. I use to work there during uni, I love cars, im reasonably knowledgeable and I was always mega helpful. I would bend over backwards to finish installs for people, would fix things that should really have been for garages and generally really enjoyed it. Most staff I have dealt with since are polite and have a decent knowledge of the store they are in, however, I went into a store yesterday to be told by a 70 year old employee I didn't know what I was doing whilst buying wiper blades - rude old git.

Stuff they sell? Good

prices they charge? about 25% to much

Would I be gutted if they disappeared... yup!

Pretty much sums it up really. Suppose you got to pay extra for the convenience. Bit like a 'corner shop' :-)

I find halfords expensive. But saying that they have everything a regular motorist may want. However I don't think trade would go anywhere near them.

Worked for them during colleague. Most of the staff just don't have a clue about cars or bikes so product knowledge is normally poor. Only ever use them for something I need straight away otherwise I can get everything loads cheaper off the net.