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Re: Possible DSG Issue

Posted: Thu Sep 25, 2014 5:06 am
by MarkH
Hi,

Yep - got the fault to repeat and then wrote a very long and detailed document outlining the background, the fault, the instances where it occurs etc. etc. etc.
When I went in to drop the car off for a service I presented the service department with the document and sort of apologized for such a detailed document BUT they were gushing and saying thank you, thank you, we wish everyone did this.

As you rightly point out - repeat ability is the key or they have no idea how to address it.
If you empower the dealer/mechanics they have grunt to go back to VW and push. If it is unclear then VW just tend to stonewall ad then the dealer is left to break the bad new to the customer.


Regards

Mark

Re: Possible DSG Issue

Posted: Tue Oct 21, 2014 12:55 am
by jd5
Is 'mechatronic' an issue for 6 speed DSGs? I thought it was more prevalent amongst 7 speed DSGs.

You'd be the first R I know to have experienced this :(

Re: Possible DSG Issue

Posted: Tue Oct 21, 2014 12:15 pm
by shshivji
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Re: Possible DSG Issue

Posted: Tue Oct 21, 2014 12:19 pm
by shshivji
shshivji wrote:
jd5 wrote:Is 'mechatronic' an issue for 6 speed DSGs? I thought it was more prevalent amongst 7 speed DSGs.

You'd be the first R I know to have experienced this :(
Its more common on the 6 speed dsg, they cost around £1500 for the part alone....it's the same box they use through out the audi/seat/skoda range. Fitted from around 2003 onwards. Seen plenty go faulty. The later revisions are better but still can have issues, I would say the 7 speed clutch pack issue is far more common though.

Shak