VW Assist telephone number

iAmbu · Post by **iAmbu** » Wed Nov 25, 2009 1:09 pm

Hi all

I have just realised that I do not know the telephone number I would need to call for VW Assist if I broke down in my Scirocco.... Although I hope I never need it!

It may have been on the VW dealer tax disc holder, but I asked for that to not be put onto my car as I fitted a Richbrook tax disc holder instead.

So, what is the number please guys? Thanks.

trix · Post by **trix** » Wed Nov 25, 2009 1:12 pm

if i was in my car i would tell you as it is on the tax disk holder.....

but seeing as its you this is the number listed on the vw uk site 0800 777 192 don't say you need them already..

iAmbu · Post by **iAmbu** » Wed Nov 25, 2009 1:14 pm

trix wrote:if i was in my car i would tell you as it is on the tax disk holder.....

but seeing as its you this is the number listed on the vw uk site 0800 777 192 don't say you need them already..

Well get outside and check for me then! I don't know, you just can't get the (forum) staff these days!!

No rush for the number

iAmbu · Post by **iAmbu** » Wed Nov 25, 2009 1:15 pm

trix wrote:but seeing as its you this is the number listed on the vw uk site 0800 777 192 don't say you need them already..

Thanks S, I didn't think to check the VW website! :oops:

Nope, don't need them yet luckily, hopefully I never will!

trix · Post by **trix** » Wed Nov 25, 2009 1:17 pm

its amazing what you find on there...

i will check it is definitely right when i head home tonight

iAmbu · Post by **iAmbu** » Wed Nov 25, 2009 1:22 pm

Thanks

AgaZaKa · Post by **AgaZaKa** » Wed Nov 25, 2009 1:57 pm

What's the geographical number? I don't want to pay extra for 0800 on my mobile.

ABZMike · Post by **ABZMike** » Wed Nov 25, 2009 5:30 pm

AgaZaKa - I'm all for saving money, but in the unlikley event of having to call them if you break down is that such a big deal?

Scirocket · Post by **Scirocket** » Wed Nov 25, 2009 7:27 pm

Ah the joys of having built in bluetooth. One press of the spanner button next to the interior light on the ceiling and the car dials it for me...

Not that I've ever had to use it but I was like a kid in a sweet shop when I got it - if there was a button to press you can bet your bottom dollar I pressed it... at least once

ReubenGT · Post by **ReubenGT** » Thu Nov 26, 2009 8:10 am

2nd ABZ!

wigit · Post by **wigit** » Thu Nov 26, 2009 10:22 pm

i had the pleasure (not) of using VW Assist when I lost oil having mullered my sump, not the best customer service experience

chr15 · Post by **chr15** » Tue Dec 01, 2009 10:13 pm

wigit wrote:i had the pleasure (not) of using VW Assist when I lost oil having mullered my sump, not the best customer service experience

I used them last week when my engine light came on and it flashed up 'engine fault'. Turned out the sensor behind the pedal had come out. Couldn't have been more helpful to be honest.

SCOTT · Post by **SCOTT** » Wed Dec 02, 2009 1:20 pm

did they come out or did they tell you this over the phone?

also do they use rac vans or do they have their own?

chr15 · Post by **chr15** » Wed Dec 02, 2009 2:22 pm

They came out to my work. Plugged the computer in and checked through the faults. He spent a while after diagnosing and fixing it just checking it over and making sure everything was right.

They are part of RAC but only come out to VW's. They use silver VW transporter vans sign written with VW ASSIST and carry all of the official VW tech like the dealers have.

SCOTT · Post by **SCOTT** » Wed Dec 02, 2009 9:53 pm

thanks for that mate, ive never seen one of these van before which worries me as if im standing on the side of the motorway dont wanna wait ages for one of these vans to turn up.

however its good to know they are vw technicians in them

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