Seeking a good VW dealer in London

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jayroc
Posts: 62
Joined: Tue Jul 01, 2014 9:30 pm
I drive a: GT 2.0 TSI
In: Deep Black
With a: DSG box
Options: Panoramic Sunroof, Vienna Leather, Sat Nav, Parking Sensors, Dynaudio, Bluetooth & Parrot, Cruise, Folding Mirrors, Bi-Xenons
Location: London - SE

Seeking a good VW dealer in London

Post by jayroc »

Hi Guys,
Can anyone please recommend a good VW dealer in London OR a very good garage that knows the Scirocco inside out!
I have been to 3 vw dealers already and I’m not satisfied with the work and the customer care.
Many thanks.
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RavG99
Posts: 408
Joined: Fri Aug 16, 2013 4:46 pm
I drive a: Scirocco R
In: Candy White
With a: DSG box

Re: Seeking a good VW dealer in London

Post by RavG99 »

I'm also looking for the same as had shocking dealings with my local vw.

Jayroc which vw dealers did u go to btw
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easyrider
Posts: 1060
Joined: Mon Jan 14, 2013 12:47 pm
I drive a: Scirocco R
In: Deep Black
With a: DSG box
Options: sensors, folding mirrors, cup spoiler, pano roof, cruise, 19s, leather, rns510, power seat, xenons, LED interior/exterior & puddle lights, vwr springs, fluffy driver's glovebox, aardvark

Re: Seeking a good VW dealer in London

Post by easyrider »

http://www.rac-london.co.uk" onclick="window.open(this.href);return false;

never been here but heard they're the nuts. i think it was markv (moderator on here) that told me about them. if you do use them let us know if you get have a good experience, and best of luck.
Victor's thread: http://www.sciroccocentral.co.uk/forum/ ... 13&t=17412" onclick="window.open(this.href);return false;
Instagram: @quietresonance
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jayroc
Posts: 62
Joined: Tue Jul 01, 2014 9:30 pm
I drive a: GT 2.0 TSI
In: Deep Black
With a: DSG box
Options: Panoramic Sunroof, Vienna Leather, Sat Nav, Parking Sensors, Dynaudio, Bluetooth & Parrot, Cruise, Folding Mirrors, Bi-Xenons
Location: London - SE

Re: Seeking a good VW dealer in London

Post by jayroc »

At the moment I don't have confidence in Citygate - NW LONDON and Alanday - London City!!!
I might have to try VW LOOKERS but I have to say I'm not too optimistic.
Easyrider, thanks for the link and suggestion.
RavG99 - who is you local dealer so I can rule them out please???
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OmzY
Posts: 76
Joined: Mon Jul 28, 2014 10:39 pm
I drive a: 1.4 TSI 160
In: Deep Black
With a: DSG box
Options: Parking sensors, Sat Nav, Interior LED Footwell lighting, Black interior trim (door handle, etc.)
Location: West London

Re: Seeking a good VW dealer in London

Post by OmzY »

avoid citygate ruislip, west london. had shocking experiences there...
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jayroc
Posts: 62
Joined: Tue Jul 01, 2014 9:30 pm
I drive a: GT 2.0 TSI
In: Deep Black
With a: DSG box
Options: Panoramic Sunroof, Vienna Leather, Sat Nav, Parking Sensors, Dynaudio, Bluetooth & Parrot, Cruise, Folding Mirrors, Bi-Xenons
Location: London - SE

Re: Seeking a good VW dealer in London

Post by jayroc »

I think it might be reasonable to conclude that VW CITYGATE are useless!!
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OmzY
Posts: 76
Joined: Mon Jul 28, 2014 10:39 pm
I drive a: 1.4 TSI 160
In: Deep Black
With a: DSG box
Options: Parking sensors, Sat Nav, Interior LED Footwell lighting, Black interior trim (door handle, etc.)
Location: West London

Re: Seeking a good VW dealer in London

Post by OmzY »

Maybe Alan Day is better? Would be interesting to find out which one you recommend as I want to avoid going to Citygate in the future.
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easyrider
Posts: 1060
Joined: Mon Jan 14, 2013 12:47 pm
I drive a: Scirocco R
In: Deep Black
With a: DSG box
Options: sensors, folding mirrors, cup spoiler, pano roof, cruise, 19s, leather, rns510, power seat, xenons, LED interior/exterior & puddle lights, vwr springs, fluffy driver's glovebox, aardvark

Re: Seeking a good VW dealer in London

Post by easyrider »

i've been to alan day southgate quite a lot. i'd say about 70% of the time they get it sorted. though i've never had a courtesy car and twice turned up at the end of the day to be greeted by the engine management light on or been told they ordered the wrong part and can't retro-fit the old one. would i actually recommend them...?

...probably not.
Victor's thread: http://www.sciroccocentral.co.uk/forum/ ... 13&t=17412" onclick="window.open(this.href);return false;
Instagram: @quietresonance
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jayroc
Posts: 62
Joined: Tue Jul 01, 2014 9:30 pm
I drive a: GT 2.0 TSI
In: Deep Black
With a: DSG box
Options: Panoramic Sunroof, Vienna Leather, Sat Nav, Parking Sensors, Dynaudio, Bluetooth & Parrot, Cruise, Folding Mirrors, Bi-Xenons
Location: London - SE

Re: Seeking a good VW dealer in London

Post by jayroc »

I'm afraid 70% is unacceptable in this competitive climate!!! We need to continue to look elsewhere!
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Craigevs
Posts: 9
Joined: Fri Jul 25, 2014 5:22 pm
I drive a: 2.0 TDI 140
In: Salsa Red
With a: Manual box
Options: Winter pack, Rear parking sensors, Folding mirror, Dual climate

Re: Seeking a good VW dealer in London

Post by Craigevs »

I've always used Beadles VW Dartford ( Phillip was the gentleman serving me ) When i did my transaction for my Roc they offered the best price for my trade in which was arranged over telephone and the car was one of the cheaper around.

As for quality of vehicle the car is immaculate. The service was Brilliant and nothing was to much trouble.

I'm from the Swansea valleys so travelling past many VW dealers on route.

It's a genuine VW dealer and all cars have a 12 month warranty and a 120 point inspection.
Last edited by Craigevs on Thu Aug 28, 2014 8:52 pm, edited 1 time in total.
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Sincs
Posts: 209
Joined: Mon Mar 18, 2013 4:51 pm
I drive a: Scirocco R
In: Candy White
With a: DSG box
Options: Leathers, Dynaudio, Bluetooth Premium, Talladega 19's

Re: Seeking a good VW dealer in London

Post by Sincs »

I can vouch for rac london. I've been using them for about three or four years on various Audi/VW cars. Very good service, not the cheapest but worth it for the peace of mind and they use all genuine parts/main dealer diagnostics.
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jayroc
Posts: 62
Joined: Tue Jul 01, 2014 9:30 pm
I drive a: GT 2.0 TSI
In: Deep Black
With a: DSG box
Options: Panoramic Sunroof, Vienna Leather, Sat Nav, Parking Sensors, Dynaudio, Bluetooth & Parrot, Cruise, Folding Mirrors, Bi-Xenons
Location: London - SE

Re: Seeking a good VW dealer in London

Post by jayroc »

Thank you all for your feedback! I think I'll take a chance with RAC!!!
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SciroccoGirl
Posts: 2
Joined: Sat Oct 11, 2014 11:28 am
I drive a: 1.4 TSI 160
In: Candy White
With a: Manual box
Options: Adaptive chassis control, 18" interlagos alloys, fog lamps, VW Integrated Multi-Media/Bluetooth Phone/Music/DAB Radio/SatNaV system, GB plates, parking senors, 6 speed manual petrol, black sport interior trim and luxury front carpets mats w/Scirocco racing strip, VW matching rear child seat.
Location: SE London, Surrey, England, UK

Re: Seeking a good VW dealer in London

Post by SciroccoGirl »

South of London if you are still looking I can recommend many years excellent customer service at VW Garages Colbournes nr.Guildford ask for Mike Payne he's the best and also at VW DriftBridge Garage nr. Epsom where I bought my current Scirocco. VW Driftbridge look after me brilliantly too!
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